About Us

Susan Forster, founder of PositivityWork Consulting, discovered her passion to build a thriving culture where workplace mistreatment is not allowed to flourish when she was employed as an organizational change leader and saw first-hand how the culture is a key to prevent mistreatment.

Susan is a highly trained and experienced human resource, leadership, and organizational effectiveness consultant. She began her career working for a large public/private utility, preparing and implementing changes to all aspects of how the organization provided services to customers. She was well trained in organization change, leadership and employee development, assessing learning needs and translating requirements into competencies, and forecasting future staffing needs.

Her responsibilities included designing and administering a variety of learning opportunities such as entrepreneurial thinking, emotional intelligence training, coaching programs, team training, project management, and executive development, as well as resolving conflict situations across numerous small and large-scale change activities.

After this experience, Susan worked with many organizations as an independent consultant, successfully providing services designed for individual transformation and organizational innovation. Some of her clients included PG&E, Novaris, Union Sanitary District, Contra Costa Water District, EBMUD, and the City of Fremont.

Susan later returned to full-time employment and continued her professional and organizational innovation services. She saw first-hand how traditional culture and administrative systems can either hurt or help employees, and took advanced training to become expert at creating innovative programs designed to support a healthy, positive workplace. She is passionate about working with committed, forward-thinking leaders to build a positive, professional, and productive work environment.

Susan earned her Master’s Degree in Education from Boston University.

Certifications

  • Senior Professional in Human Resources 2012 (SPHR)
  • SHRM Certified Senior Professional in Human Resources 2015 (SHRM-SCP)
  • Foundations for Happiness in the Workplace, UC Berkeley Extension 2018
  • Mastering Emotional Connection Certification, Level Five Executive 2018
  • Change Leader’s Roadmap Navigator School, Being First 2015
  • Human Resources Management Certificate, Cornell University 2011
  • Boss Whispering Training, 360 Coaching for Abrasive Manager 2011
  • Workplace Bullying University, Certified Presenter, Workplace Bully Institute 2008
  • PDI Profiler 360 Leadership Assessment Tool 2006
  • Emotional Intelligence Certification, EQ-360, 2006
  • Myers-Briggs Type Indicator Certification 2003
  • Enneagram System of Personality Type 2000, Helen Palmer

Self-published book | Transformational Leadership Using the Enneagram of Personality Types | 2012

“Susan Forster’s seminar ‘Transform Abusive Conduct Into Stellar Performance’ delves into abusive conduct in terms of the international #MeToo movement. She speaks directly to the current challenges and provides solutions. I highly recommend this seminar to all Human Resource Professionals as well as Executives!”

Jonathan Woolbrights, Director of Human Resources, PHR

Ready to build a thriving, respectful workplace?