Leadership Development Coaching

You are a senior leader or HR leader who knows you have to do something about the abrasive and disruptive conduct of a manager. You are hearing complaints about destructive and toxic behaviors that erode trust, impact employee performance and health, and may be creating organizational liability — seen in increased conflict, more sick and stress leave, transfer requests and turnover, more frequent grievance filings, elevated legal costs, and shrinking productivity.

According to research, leaders who behave abrasively often lack self-awareness, the ability to control their emotions, and effective people skills — and may never have received effective feedback. Our unique, evidence-based coaching program gives managers the chance for professional development. In 6–8 sessions the manager learns, often for the first time, exactly what behaviors are creating high distress, and is coached to respond with more effective behaviors and positive impact. Everyone involved sees the benefits.

Sixty-seven percent of all competencies deemed essential for high performance in the workplace are related to emotional intelligence (EQ). High EQ reverses ineffective communication that disrupts relationships. It is a key leadership skill that builds strong collaborative teams, diffuses conflict, ignites engagement, and creates a positive work environment.

The EQ-360 assessment tool is ideal for organizations where effective communication between individuals, teams, and the whole organization is crucial to success. It identifies key employee strengths and areas to improve, and can be repeated at intervals to monitor progress. The report contains the client’s own self-reported results alongside ratings from peers, direct reports, friends, and family.

Format: online administration and scoring (about 30 minutes), plus two 2-hour coaching sessions or more as needed for application and follow-up.